OSX Mavericks “Slash and Burn” Guide

OSX Mavericks Rebuild GuideI recently bought a brand-new MacBook Pro Retina 13″ to replace my five-year-old 15″ MacBook Pro. When I turned on the new computer I dutifully ran Migration Assistant and copied all my old stuff over to the new computer.

That migration included stuff that went back to my first Mac, the iBook I bought in 2005, as well as my iTunes library that was originally migrated from the PC I owned before I had the iBook.

Over the years I’ve done “clean installs” and removed old apps that I didn’t use or weren’t supported, but in all the time I’ve owned a Mac I’ve only done a true rebuild a couple of times.

In the old days of Windows98/XP it used to be a common practice to completely wipe your system and reload everything to give yourself a fresh start. The idea was that reformatting and reloading would get rid of all the old files and applications that cluttered up your hard drive and system performance would improve. It might have been a case of wishful thinking, but my computer always seemed to run better after a “slash and burn.” With the Mac, it never seemed necessary to do this as its internal maintenance processes always seemed to take care of performance issues.

After about a week with the new computer I decided I would do the “slash and burn” on my new Macbook Pro. I had a bunch of questions before and during the rebuild, and I decided to document my experience so all the answers could be in one place if anyone decides to do this on their own. If this guide helps you, please let me know!

1. Before You Start: Back Up Your Data and Take Inventory

Your user data:

The most important step before starting any rebuild is to make sure your data is backed up. I am religious about using SuperDuper to keep an updated, bootable image of my computer’s hard drive at the ready in case of a crash. Every file on my computer is always available on an external hard drive in the event I need it.

Most users’ data on the Mac will be found in the /Users/{username} directory on the Mac, so you should make sure at the very least that you back up that directory to an external drive, simply by copying them with the Finder. I store all my data files (except for photos and music) on Dropbox, which means that there is always a synced copy of all my data available in the cloud.

For iTunes music and iPhoto images I keep a smaller set of songs and pictures on my computer with my “full” libraries on external drives. I manage these libraries with two excellent programs from Fat Cat Software: iPhoto Library Manager and PowerTunes. These programs allow you to copy only the music and photos that you want to keep on your computer, while allowing you to keep everything else on another drive. These applications have come in very handy in recent years, as we all switch to lower-capacity SSD drives.

For iTunes music stored on my Mac, I created a single playlist with all my songs in it and then copied that playlist to my “main” library kept on an external drive. The music was already on the external drive, so the playlist merely organized those songs into a playlist that would be easily copied back once the rebuild was complete. For iPhone apps, podcasts, and other items, FatCat provided an excellent user guide to walk you through the steps to back those up.

For iPhoto pictures stored on my Mac, I simply make sure that the external library (managed by iPhoto Library Manager) is organized similarly to the one on my Mac. This means remembering to update the external library when I load pics from my devices to iPhoto on the computer. Apple’s iCloud will accomplish some of this, but I prefer to manually copy the pictures into the external iPhoto library once a month. Dropbox has a feature that will automatically download new pictures from a camera, iPhone, etc. when it’s connected to your computer, so I always have copies of my pictures in the cloud,and it’s that Dropbox directory that acts as the source when I import pictures into my main iPhoto library.

You should also remember to back up any other data that may not be in your own user directory on the Mac. In my case, I have several email accounts and several years of saved email that I wanted to keep on the new computer. The instructions found on this site will show you what needs to be backed up (it’s all in your ~/Library folder) and how to restore it to the new computer.

If you are an iCloud user, know that your data for contacts, calendars, Safari bookmarks, Notes, iMessages, and Keychain entries are all synced for you. When you login to the computer after the rebuild, all those applications will be repopulated automatically. (If you are not an iCloud user, this would be the perfect opportunity to take advantage of the free space you’re granted, just to get the backup of this important data.)

Your Application Inventory:

This step is empowering because you get to decide what gets installed after the upgrade and what’s left behind. Start a list and go through your Applications (and maybe even your Utilities) folder, writing down the programs you want to reinstall. Some are going to be obvious keepers, like Microsoft Office, while others will be relegated to the “maybe” or “no” parts of the list. My list was about 35 apps long: about 7 applications didn’t make the list.

You should take the time to locate any license keys and download links for the programs you want to keep: or, if you are like me, you do it old-school and copy the program installation files to CDs and keep them somewhere safe, along with the license key information.

Note that any application you downloaded from the Mac App Store will show up in your App Store list. Open the App Store application on your Mac and look at “Purchases” to see what’s there. When you rebuild the computer, you will be able to download these applications again, so no need to worry about download links for those programs.

Okay: your data is backed up, you know what apps you’re going to reinstall. Let’s get ready to pull the trigger.

2. Restore Your Computer

With the introduction of OSX 10.9 Mavericks, a bootable recovery partition is placed on your hard drive that allows you to reload the operating system as well as run maintenance programs like Disk Utility. In other words, you do not need a DVD or flash drive to reload Mavericks. (If you are upgrading from a previous version of OSX to Mavericks, you can follow these instructions to create a bootable USB installer.)

To execute the installer, reboot your Mac while holding down the Option key. This will bring you to a screen where you can choose to boot OSX or the recovery partition (in the photo you also see my BootCamp partition: note that running the installer does not touch an already-installed BootCamp environment, which I was very happy to learn).


Once you’re booted, you’ll see this screen:

Utility Screen

If you want to be thorough, go into Disk Utility and erase your boot drive. After formatting, you can exit back into the main screen where you select “Reinstall OSX” and let it run.

The installation process runs for about 30 minutes, loading a base version of the operating system. A key difference with this installation is that it does not load any of the iLife applications like iPhoto or GarageBand– more on that later.

When the installation process finishes, you choose your language, enter your Apple ID, and choose login information just like any other installation. The computer will ask if you want to run Migration Assistant, and at this point you’ll just say “no” and move on. A few more clicks and you’ll be in the main OSX screen.

The Mac App Store should launch automatically and present you with a list of software that you have purchased that you can download again. Here’s where you get to go through the list and choose what you want to download. My selections took about 45 minutes to download and install. This is what the screen looked like after the installations:

App Store Purchased Items

This process actually makes a lot more sense than loading an older version on the computer from a disk and then dealing with downloading updates. By downloading the latest version upfront there’s no endless back-and-forth with updating versions.

Note that if you purchased your Mac after October 1, 2013 your download selections will include the Pages, Keynote, and Numbers iWork apps. Details are found on this page. If your Mac is older, you’ll have to pay for those apps.

Now we have the more tedious interactive part of the process: downloading each of the apps (or loading them from CD/DVD) and installing them. This is where you’ll need your downloaded license keys if you have any paid applications.

To restore Mail to the way it was before, refer to this guide again.

During your iCloud login you synced your iCloud Mail, Contacts, Calendars, Bookmarks, etc., so you should be all set with those core applications.

For iTunes, refer to the PowerTunes guide linked above to copy the playlist you created (and all its songs) back to your new library. You can also follow the guide to return the iPhone/iPod/iPad apps to your new iTunes library. Note that when you sync your i-Device to the computer for the first time it will tell you it’s synced to another library. You’ll want to back up the device to the computer, and then do an Erase and Sync to bring the i-Device back in sync with the newly-setup Mac.

For iPhoto, follow the instructions in the iPhoto Library Manager guide to copy over only the events/photos you wish. I only keep a couple years’ worth of photos on the computer, leaving the rest on the “big” library on the external drive.

And that’s basically it! You now have as clean a system as you can get without starting completely from scratch.

3. What if Something Goes Terribly Wrong?

Remember at the very beginning when I recommended taking an image backup of your hard drive before starting? If for some reason you want to go back to the computer exactly as it was before you started, just attach the external drive where you saved that image with SuperDuper, boot from that drive (by holding down the “Option” key and selecting the backup drive), then copy the external drive right on top of the internal one. Depending on how much data you have, this may take a while but at the end you will have your computer back to its previous state.

I am happy to report that this process, while it took about 6 hours start-to-finish, resulted in a very happy MacBook. It seems to be running a little better, my iTunes library is now cleaned up, and I regained about 11 GB of space by getting rid of things I didn’t need.

I really hope this guide helps, and I will be sure to update this guide with any suggestions that any of you may have.

Good luck!

Solid, Man, Solid

I take my MacBook Pro pretty much everywhere. And by that I mean it comes with me to the office every day as well as the occasional trip to a WiFi spot, and it contains most of my important data, photos, music, etc.

The mobility is great, but I’ve grown increasingly concerned about the fact that there’s a set of spinning platters inside the computer holding all this important information. There are also the questions of heat, battery life, and speed, all of which all led me to the decision to replace the stock 250 GB hard drive in the MBP with a Crucial M4 128 GB Solid State Drive from NewEgg. It was well worth it.

The prices on solid state drives have come down significantly in recent months, so after a bit of brand research and online price comparison I decided to go with the Crucial from NewEgg.

I won’t go into the details here of how I performed the upgrade– many people have done this and have posted their success stories, plus there are the excellent iFixit guides that walk you through the process step-by-step. I’ve written before about how I’m a big fan of SuperDuper! which was my disk duplication tool of choice in this operation.

The only other prep work I had to do was to get my hard drive usage down to something that would fit on the new SSD. I had about 160 GB of data on the drive, and most of that was in my iPhoto library, which went back 7 years. I used an excellent product called iPhoto Library Manager to archive my entire iPhoto library to an external hard drive, and then I felt safe deleting what I had on the computer’s drive. I also had to get rid of VirtualBox and its related files, which wasn’t a huge deal since it’s been a while since I had to run Windows on my Mac. (Lisa always felt this was an abomination anyway. 🙂

Everyone who has an SSD will talk about the lightning-fast boot-up times they have– that’s great, but how many times do I actually boot my computer? I’m happy to report that not only does my MacBook boot as quickly as Lisa’s 11-inch MacBook Air, but applications load and run a lot faster. On top of this, the computer’s fans have not turned on at all in the past couple days, the unit is much cooler, and I get an average of about 5-6 hours on a single battery charge. All great results that make me glad I did the upgrade.

Next up: upgrading the MBP from Snow Leopard to Lion. I intentionally waited this long to see the bugs in the OS worked out, so it seems a logical next step.

Why The Sticker Came Off My Car


I no longer have an Apple sticker on my car window.

I have not become an Apple Hater: my current computer is a MacBook Pro, the latest in a long line of Apple notebooks I’ve owned over the years. I carry an iPod Touch with me, and there are lots of things with Apple logos scattered around my house. From a product standpoint, I would say that I am a reasonably happy Apple customer.

My issue is with Apple the Company.

It used to be that Apple was a voice of reason amid the noise of computer (and later, consumer electronics) companies. Their products were more elegantly designed, simpler to use, and backed by an organization that appeared to care about its customers. I can’t possibly sum up all the time I spent chasing down drivers and recovering from viruses on my various Windows boxes, and when I got my first iBook, I started focusing more on what I was doing on the computer as opposed to making sure the computer worked the way it was supposed to.

I’ve had a few problems with my Apple products, going back to my first 15 GB iPod, but Apple was generally very responsive. (You can read all my Mac-related blog postings at this link.) Of course, any computer brand can have issues, and I am not implying that Apple is more problem-prone than Dell or Lenovo. What set Apple apart was the ease and availability of support and their general willingness to acknowledge and resolve problems.

I put the sticker on my car years ago to make the statement that I liked the company and its products.

Over the past couple years, Apple the Company has begun to show a different side of itself. The attitude of “We’ll make this easy for you” has turned into “Here’s how you’re gonna do this.” And when things don’t work the way you expect, Apple’s willingness to search for the right answer seems to be turning into the classic “Doc, it hurts when I do this” / “Well, don’t do that” approach.

I’m not alone in noticing this. Bernstein Research analyst Toni Sacconaghi recently wrote:

“Perhaps the bigger, longer-term concern for Apple investors is the emerging pattern of hubris that the company has displayed, which has increasingly pitted competitors (and regulators) against the company, and risks alienating customers over time… Examples of its behavior have included its limited disclosure practices (Steve Jobs’ health; plans for deploying its cash balance), its attack on Adobe’s Flash, its investigation into its lost iPhone prototype (which culminated in a reporter’s home being searched while he was away and computers being removed), its restrictions on app development, and its ostensibly dismissive characterizations of the iPhone’s antenna issues (i.e., phone needs to be held a different way; a software issue that affects the number of bars displayed). The worry is that collectively, these issues may, over time, begin to impact consumers’ perceptions of Apple, undermining its enormous prevailing commercial success.”

My perception was impacted before the iPhone 4 antenna problems came to light, and the company’s handling of that issue only served to show that it cares less about the end user experience than making sure You, The Customer understands that when things don’t work the way you expect it’s because You, The Customer must be doing something wrong.

(Side note regarding the iPhone 4 antenna issue: all Apple had to do was state that they recognized the problem and that they would take the necessary steps to ensure their customers were happy. Arguing in the press and telling people “you’re holding it wrong” just made them look like amateurs, and giving away rubber bumpers weeks after the fact looked rather feeble.)

(One more parenthetical thought: one journalist said that a Livestrong bracelet works nicely as a bumper on an iPhone 4: maybe Apple and Lance Armstrong could team up for some much-needed mutual positive spin.)

In the IT world it’s been said that despite their technically superior product lines, Digital Equipment Corporation (DEC) couldn’t market itself out of a paper bag, and Sun Microsystems acted as if it had less adult supervision than the Boy Scouts of America (paraphrasing an old joke). Both of those companies no longer exist, but their sins are still legendary among their customers. Because of this, companies like HP and IBM, who know how to appeal to the guys in the corner offices by addressing service issues, have done well in the corporate world. Apple runs the same risk as DEC and Sun in the consumer space: their license to print money because of the cute logo stuck on the back of each product is going to expire once enough mainstream customers decide they’ve had enough.

This brings me to Apple’s customers: since the days of the Apple II, there have always been Apple fanboys. Lately, though, a new breed of Apple customer has emerged– the ones I call “neo-fanboys.” These are the people who will defend Apple and its products in spite of any evidence put in front of them, all the while denying the epithet “fanboy.” They will order a new i-Thing on Day One, regardless of whether they see a need for the product in their lives (see “iPad”). They won’t necessarily sleep in front of the Apple Store– they’ll order online the next day while laughing derisively at the people who did. They will accept and downplay any problem, preferring to live with it or be willing to head to the Genius Bar a couple times a month for a fix (see “MacBook Random Shutdown,” “MacBook Discolored/Cracked Keyboard,” “iPhone OS 3.0 Wifi Problem,” “MacBook Pro ‘Mooing’ Fan”). And when the iPhone 4 Antenna issue arose, they were the ones who were loudest in downplaying the problems, completely oblivious to the fact that the technical issue– however isolated or easy to fix– was secondary to the way Apple was handling the business issue.

Macworld‘s Chris Breen described these neo-fanboys’ attitude in a recent podcast:

This “Apple above all” attitude ultimately isn’t helpful… [It’s unfortunate there are] the fanatics, the ones who make normal people think that Mac users are profligate lunatics who like nothing better than lining up in the middle of the night to buy a hunk of plastic with the Apple logo on it… there’s a point when this kind of devotion devolves into delusion. Apple is a company that makes cool products. It’s not your friend, it’s not your partner, it’s a company. And companies sometimes make mistakes and behave in ways that benefit the company more than the consumer. Admitting that your favorite company is capable of making mistakes is a good thing all around. It makes you a more pleasant person to be around and it helps to ensure that the object of your devotion.. toes the line rather than depending on getting a ‘pass’ from its fanbase.

The sticker came off my car because: (a) I believe Apple has lost its way in understanding what it means to service customers; and (b) I don’t want to be associated with neo-fanboys.

It’s my opinion that as Apple becomes more successful, their increasing (apparent) unwillingness to treat its growing mainstream customer base with the respect it deserves, combined with this breed of customers spewing “Apple, right or wrong,” will ultimately have a negative effect on its existence as a company. And honestly, I don’t want to see that.

Yes, Apple should grow up: not in the way they tried to do when they attempted to fit the standard mid-80s corporate model, but in a way that leverages their clear leadership in innovation and delivery while treating their customers as the precious assets they are. They need to rely less on the blind devotion of their fans and focus on delivering for their customers. The Apple Stores and Genius Bars place the customers right in the company’s hands, and are excellent platforms on which to build this approach. They should stop expecting the guy with the two iPods, iMac, and MacBook to walk in and be the Perfect Little Apple Customer and start working on the person who just got their first Mac or iPad, showing them what they can do with it and what Apple is going to do to continue improving their experience.

Apple needs to understand that it’s “Customers, right or wrong.”

What’s Wrong With This Picture?

There’s an ad running on TV for a service called “Finally Fast” which claims to clean and speed up your PC.
Sure, there’s money to be made selling this sort of this thing, but I have to question the integrity of a company who pitches a product that doesn’t even run on the computers shown in its advertisements.
Check out these photos snapped from the commercial: the computer in the shot above is clearly an iMac, and the iBook below seems to have miraculously died from a Windows Blue Screen of Death.
And here’s the kicker:
How seriously can you take a company who misleads the people who view their commercials?
Or maybe they just think Macs look cool.

Two Mac Tales

This week’s update is all about the techie stuff, both having to do with Macs, and both having to do with hard drives.
Tale #1: The Beeping MacBook
I awoke the other morning to a MacBook that was beeping intermittently. The system seemed to be operating just fine, but every so often I’d get an odd beep from under the keyboard. I searched for the symptom on Google and came up with a few hits, including this YouTube video. The most common diagnosis to this problem seemed to revolve around a bad hard drive.
When you purchase AppleCare (Apple’s extended warranty), they give you a copy of TechTools Deluxe, which is a suite of diagnostic and test tools. I ran the tests and the machine came up clean: no disk or memory errors.
I decided to re-seat the memory and hard drive just for good measure, especially since it’s very easy to do on a MacBook. After I did this, the beeping stopped. Being the superstitious type, I ran a full SuperDuper backup on the computer.
Five days later, the machine crashed and wouldn’t reboot. Then the hard drive started to screech. I plugged in my external firewire drive containing my previous backup, and booted from there. The computer came up right away.
One trip to Fry’s and $79 later, I found myself installing a brand-new 250 GB Fujitsu drive in the MacBook. After restoring from the backup and assessing whatever I lost in those 5 days, I feel lucky that my intuition paid off.
The former drive, a 160 GB Hitachi TravelStar, is on its way back for replacement under warranty.
The moral of this tale: if your MacBook starts making this particular noise, be prepared.
Tale #2: I’m Goin’ In
Rebecca’s iBook had a 40 GB hard drive. I’m sure that seemed like an awful lot of disk space when the computer was built in 2004, but with music, videos, movies, and photos, that 40 GB is nothin’.
I picked up a 120 GB hard drive from Fry’s (a couple weeks before the events of Tale #1) with the plan of doing the replacement while I was on vacation, so I’d have lots of time to spend working on the project.
Unlike a MacBook, where the hard drive and memory can be replaced by removing the battery, three screws, and a single bracket, the hard drive on an iBook is buried deep within the recesses of the computer and requires multiple disassembly steps and the removal of over 60 screws. Thanks to the wonderful step-by-step instructions at iFixit.com and a pair of non-colorblind eyes (provided by my lovely assistant, Emma), I finished the job in about three hours.
When I got the computer back together, I noticed the wireless (AirPort) signal was really lousy. It worked, but where it previously had very good reception it was now barely connecting.
After a quick search for “bad wireless reception on iBook” (what did we do before Google?) I discovered that the antenna connection on the Airport Extreme Card, which is simply a wire that plugs into the top of the card, needs to be pushed down very very hard in order to make good contact. When I did this, the connector snapped into place loudly, and when I booted up the great wireless reception came back.
I figured I would provide another service to my fellow Mac users in the event they were looking for info on either of these fronts.
The next update won’t be quite so geeky, I promise. 🙂

Leopard Upgrade Complete

I finished upgrading my MacBook to Leopard last weekend. In all, it was a fairly easy process: I backed the machine up to my external Firewire drive using SuperDuper, formatted the machine’s hard drive, and installed the OS from the Leopard disk. Once the installation was complete, I used Apple’s built-in Migration Assistant to bring all my files and applications over from the Firewire drive, a great new feature in Leopard (it used to only allow you to migrate from another Mac).
A side note about Migration Assistant: it would be really nice if Apple gave the option to pick and choose which apps you want to copy over from the old environment to the new. Unfortunately, it’s an all-or-nothing proposition, which means I’m sure I brought some leftover garbage from the old machine image.
I am happy to report that so far every app I tried works fine under Leopard. I was worried about Adobe Photoshop Elements 4.0, but so far, so good.
I bought another external firewire drive to act as a Time Machine backup space, so both Lisa’s and my machines are now backed up through that method every time I plug in that drive. I figure I’ll use this feature as often as possible, and do an every-other-week image backup with SuperDuper.
My biggest complaint with Leopard is that Spotlight, the Mac OS X built-in search engine, did not index my e-mail, nor did it index many of my regular files. I had to manually rebuild these indexes, which I learned how to do by reading this blog page. Now I can pretty much find anything on my machine.
Now for something really, really cool:
Mac OS X 10.5 has an option called “Screen Sharing” built in– this is also known as plain old “VNC” (Virtual Network Computing). This means that you can remote-control your Leopard-based Mac from another machine on your network.
I’ve read about ways to do this from another Mac, but last week I discovered this excellent tutorial which brings your Mac desktop to your PC. Now, I love my MacBook and use it for pretty much everything, but when it comes to keyboard-and-mouse-heavy activites (like reconciling my checkbook in Quicken) I miss using a full-size keyboard and mouse. By using TightVNC on my Windows XP PC (which has the aforementioned full-sized keyboard and mouse) I was able to run through my drill with less strain on my eyes and wrist. I know some of my Mac brethren are screaming “blasphemy!” right now, but it works, and I like having the option. The photo above is a snap of my PC’s screen.
I’ll keep you posted of any more adventures with Leopard. So far, I’ll give it a thumbs-up.

Adventures in Upgrading to Leopard, Part Deux

My first wave of tests with Leopard is complete, and so far things have proven pretty successful, with one unhappy exception.
The following apps work fine, according to my initial set of tests. I did not do any heavy-duty operations with each program, but the basics seem to work. All versions tested were the latest, downloaded from the vendor’s site, unless otherwise noted:
Adobe Photoshop Elements 4.0
Amadeus II
AppleWorks 6.2.9
Cisco VPN Client
Disk Inventory X
Parallels Desktop
Samsung ML-2510 Printer Drivers
Quicken 2006
Microsoft Remote Desktop Connection 1.0.3
All that said, a couple items of note:
SuperDuper, one of my show-stopper apps, could not produce a bootable copy of my hard drive. This alone drives my decision to wait to upgrade. I may buy an additional external drive to use Leopard’s TimeMachine feature, but I also like the idea of having a bootable copy of my internal drive. Once there’s a Leopard-compatible version of SuperDuper, I will upgrade.
CoconutBattery, a little utility that tells you the charge cycle count and overall health of your notebook battery, reports an incorrect cycle count under Leopard. It reported that my battery was charged and discharged 4 times, which is inaccurate.
Lisa decided to dive right in and go for the in-place upgrade from Tiger to Leopard on her iBook G4. The upgrade went fine, and she has no problems to report right now. No guts, no glory. 🙂 TThe only thing is that I’ll need to come up with an interim backup strategy for her computer while I await SuperDuper’s upgrade.
Stay tuned. More to come.

Adventures in Upgrading to Leopard, Part 1

Apple’s new operating system, MacOS X 10.5 Leopard, was released this past October. Since my MacBook is my primary machine, I decided to step very carefully into the Leopard world. I didn’t want to find out after upgrading that one (or more) of my critical applications didn’t work.
The Mac blogs, forums, and podcasts I checked were jumping with stories of successful (and unsuccessful) upgrade experiences. I heard enough that I was convinced I should wait before I whacked my internal drive with the new OS.
That wait was not very long. I now own a copy of Leopard.
Rather than install it right away, I chose instead to load the OS on a partition on a bootable external firewire drive. This was the safest way to see how Leopard– and my applications– would run on my MacBook without destroying my current environment.
This will be the first in a series of blog postings describing my experiences with Leopard on my MacBook. I’m hoping some of you find this useful, and perhaps you’ll enjoy the drama associated with bringing up a new computing environment.
Okay, “drama” is an exaggeration. 🙂 Enjoy.

Continue reading “Adventures in Upgrading to Leopard, Part 1”

Samsung ML-1430 Printer Drivers

I bought this small laser printer at Sam’s Club a number of years ago (for almost nothing) and it was a real workhorse until it finally died in January of 2007.
I recently heard from a brand-new Mac user who has this printer and he told me Samsung no longer has the drivers for this printer online.
If you have this printer and you want the drivers for the Mac, click here and the .dmg file will download to your Mac.
Just doing my part to help.
Update: A reader just informed me that he had success using these drivers with MacOS 10.5.1 (Leopard). Great news!