To follow up on my previous adventure with Palm Support: I haven’t sent the old unit back yet because, frankly, it’s a pain in the butt and I don’t want to be without a PDA for the weeks it will take for the swap to take place. I received a note yesterday from Palm Support …
realitydistortionzone.com is Available, y’know
I know, that headline is really mean. But I can think of nothing better to point you guys at Steve Jobs’ Blog.
Comeuppance
A video for anyone who’s been annoyed by the Paperclip in MS Office. I figure this would include about 99.9998% of all Office users.
Fringe Benefits
Note to all management-types who are considering outsourcing their IT department: Make sure your own nose is clean. And from Denmark, we have a new employee incentive program.
Outsourcing Facts
Oh, and on the topic of outsourcing: here’s an infograph from The Onion.
Thank You For Calling Technical Support, My Name is “John”
I’ve never been a fan of outsourcing. Let me clarify: I’ve never been a fan of outsourcing anything that comes in direct (or at least very close) contact with the client. It seems you want the people closest to your customers to have a vested interest in the overall well-being of the organization. I’m on …
Continue reading Thank You For Calling Technical Support, My Name is “John”
Through the Glass Fifty Stories Below You
You know it’s going to be a good day when you walk into your office building and a pretty blonde lady hands you a rose. The reason for the rose was more commercial than romantic, though. The building where I work has new owners and a new management company as of today. A whole bunch …